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  4. How-to Guide: Researching Historical Vehicle
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Section 3


To view the current location of your vehicles on a map, select Map from the main menu or select hereSelect your vehicles using the Search box. The current position of your vehicle(s) will be displayed on the map. If you have more than 50 vehicles in your database, the map remains blank until you select Select all from the Search box.


When viewing the map or other components of your fleet, you can choose to view only certain groups of vehicles at a time. Use the filter box located in the topleft corner of the screen to select which vehicles are shown.

Note: The filter is only visible after vehicles have been added to one or more groups. Additionally, ensure that your user account has the proper permissions to view the selected group using the filter.

Map Options

Searching the Map

The search box on the Map page simultaneously searches:

  • Device name;
  • Drivers;
  • Addresses;
  • Zones;
  • Customers;
  • License plate numbers;
  • Routes; and
  • VINs (Vehicle identification numbers).

The dropdown arrow to the right of the search box is used to browse vehicles and groups. Selecting the vehicle will show its current position on the map. You can search for and select more than one vehicle at a time.

Map Dropdown


Select Map > Views > Save this view to save specific map views for returning to areas of interest quickly.

Map Type

The application supports a variety of maps which allows you to select the most useful map for your area of interest. You can change the map you use at any time by selecting Map Map Type, then selecting one from the list of available providers.

Refer below for a feature comparison between our map providers. For a more detailed list, click here.



•  Road and satellite maps

•  Street View maps

•  Supports touch

•  Road and satellite maps

•  Open source

•  Supports touch

•  Road and satellite maps

•  Supports touch

Using Custom Maps

The application supports custom maps. This powerful feature allows your organization to design business-specific maps that combine with the application’s vehicle information. Some possible usages include maps that show customer-centric information, underground water flow, municipal boundaries, or city infrastructure (power, roads, sewage, etc).

The application supports custom map implementations based on OpenLayers, such as:

  • ArcGIS 9.3 REST servers;
  • MapQuest;
  • CloudMade; and
  • Tilemill.

Get started with custom maps by setting up your own tile or ArcGIS server. 

When using the application, all trips, exceptions and zones will appear on your custom maps. After the custom map has been configured, it can be selected for use from Administration > System… > System Settings under the Maps tab.

Show Legend — Displaying Exceptions

With the map displayed, there is a smart legend at the bottom of the screen that shows color-coded exceptions to assist with identifying problems. The legend itself can be hidden via the map dropdown.

From the legend, individual exceptions can be toggled on and off on the map by selecting the exception name from the legend. (Only exceptions in the view will appear.) Non-exception states such as Stopped, Stopped inside zone, and Driving are always on.

Zone Visibility

You can choose if zones are shown on the map. With the map open, select the Map button then select Show zones to toggle the visibility of zones. For additional visibility options, select the arrow beside the Show zones button. The visibility options are:

  • Default: Displays only the zones that have the Visible on map setting set to Yes.
  • All: Display all zones on the map, regardless of the Visible on map setting.

Note: Zones are used to denote areas of interest such as customer areas, workplaces or people’s homes and can be used in exception reporting. Refer to the chapter titled Zones.

Dynamic Map Elements

The colors for vehicle icons are assigned automatically from a predefined palette.

The first vehicle takes on the left-most color, the second vehicle takes on the next color in the order, and so on. If there are more vehicles than colors in the palette, the vehicles will take on lighter or darker variants of the colors in the palette. No two vehicle icons on the map will have the exact same color.

Moving vehicles have an additional glow effect to differentiate them from stopped vehicles.

When a vehicle is classified as not communicating, its color is set to black. A vehicle is considered to be not communicating if one of the following conditions is true:

  1. The installed Telematics Device is a legacy device and has not communicated for a minimum of 72 hours.
  2. The installed Telematics Device is not a legacy device and:
  1. The most recent communication indicates that the vehicle is moving and the last contact was more than 10 minutes ago; or
  2. The most recent communication indicates that the vehicle has stopped and the last contact was more than 24 hours ago.

Group Highlighting

The Highlight groups setting will set all vehicle icons belonging to a specified group to the group’s predefined color and all excluded vehicles to gray. Both the descriptor text and the relevant side-menu entries will be set to match the group’s color to indicate the group’s participants.

To highlight groups:

  1. Select the Map button located in the top menu.
  2. Select Highlight groups.
  3. Choose the group you wish to highlight.

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Standard Tracking

You can select multiple vehicles to display on the map. The map automatically adjusts the zoom level to include all vehicles in your selection. Device locations are refreshed every 15 seconds, based on the last known position. If the position cannot be transmitted (i.e. underground garage, poor coverage), the display update may be delayed. You can obtain more information by hovering your cursor over the vehicle to display the status, name, and address of the device.

Active (Near Real-Time) Tracking

Devices subscribed to an Active Tracking plan deliver positional updates at a higher frequency. With Active Tracking, vehicle locations are refreshed every second for up to 20 moving vehicles displayed on the map, providing continuous animated movement. Live server-side driver alerts are also enabled by turning Active Tracking on.

Note: Active Tracking is only available on the ProPlus plan. The Vehicle Edit page states that users cannot continue their ProPlus subscription if Active Tracking is turned off.

Privacy Mode

Privacy mode allows drivers and fleet managers to temporarily hide vehicle tracking in the Fleet Management Application. When Privacy Mode is assigned to a vehicle, features that use GPS such as position, trips and speed profiles are not displayed in the application. Features that do not use GPS such as engine and accelerometer data are displayed in the application. Since GPS data is not accessible in Privacy Mode, other features such as reports may not function as expected.

Privacy Mode is intended for market-specific cases in which the driver requires intervals of privacy such as using a work vehicle for personal time. Privacy Mode should not be used in conjunction with compliance features such as Hours of Service (HOS) or International Fuel Tax Agreement (IFTA) reporting.

There are two ways to enable Privacy Mode:

Exception Rules

Set conditions to automatically turn Privacy Mode on and off, e.g. after work hours rule.

Marketplace Add-In

Install the Privacy Mode Add-In to manually toggle Privacy Mode on and off while using the Fleet Management Application, or the Drive App.

For more information on using Privacy Mode, refer to the Privacy Mode User Guide.

Interacting with the Map

The map view provides two methods of interaction:


Left-clicking on a vehicle will open a menu with several options to edit the device, assign a driver, and find the address at the current position.

Note: The map displays a visual indication when a driver is unassigned from one vehicle but not assigned to another.


Left-clicking on a road will open a menu with the following options:

  • Add square zone here: Create a zone at this location. The zone will be an editable square centered on your selection. You can then name the zone and change its size and shape.
  • Nearest: Find the nearest vehicles to your selection.
  • Find address: Displays the street address of your selection. The latitude and longitude will be used if no street address is available.
  • Show street view: Displays Google StreetView imagery for your selection.
  • Update posted road speed: Allows you to edit the road speed for a specific road.

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