Frequently Asked Questions


Why don’t I see any products on the website?

Because FleetBoss develops tailored systems and solutions for each business that we help, it simply is not practical to show the dozens of systems and hundreds of potential configurations on the website. We feel that the best way to make your buying experience a positive and productive one is to give us a call and let us build the system that is right for you.

Does FleetBoss offer “real time” GPS fleet management systems? And what does that mean anyway?

Yes we do! FleetBoss offers a number of GPS fleet management systems, including the latest in real time (or “active”) technology. This gives business owners and managers the ability to find out where vehicles are on a map any time, day or night. This is in addition to alerts and reporting capabilities to streamline fleet management and improve your business.

Aren’t all of these GPS fleet management systems the same?

Definitely not! Because of our partnerships with the industry’s leading manufacturers (OEMs) and technology providers, FleetBoss is able to configure a system that is tailored specifically to your goals and business requirements. There are dozens of possibilities, and every account is set up to meet your needs.

Isn’t GPS fleet management just for big companies with large vehicle fleets?

Not at all! FleetBoss helps companies with as few as one or two vehicles, and companies with hundreds of vehicles. No matter how big or small, your fleet will get the FleetBoss personalized service and access to best practices learned from over 12 years helping businesses like yours.

How does GPS fleet tracking work?

In simplest terms, you are able to keep tabs on your vehicles and drivers using navigation satellite technology. A device in the vehicle uses GPS signals to determine location and speed, and with optional on-board diagnostics you can check on the “health” of the vehicle as well. Vehicle data including speed, location, start and stop times and idling are reported back to you, and stored in a database for automated and simplified reporting.

Can GPS fleet management solutions really save me money? Aren’t they expensive?

Yes, FleetBoss will help you save money! And the system pays for itself! You can realize immediate savings by cutting down on fuel use and reducing overtime. Within the first 30 days, you will have the data and insights you need to improve routing and dispatching, increase workforce productivity and optimize the use of your vehicles. You will also be able to address risk factors that improve employee safety, reduce liability and potentially qualify for discounted premiums on your insurance. Find out more by calling FleetBoss today!

How is this system different from a GPS navigation system?

The technology behind these systems is essentially the same, and FleetBoss even provides GPS fleet management systems that integrate with commercial in-vehicle navigation as an option to consider. The GPS fleet management system is a business tool, which consists of vehicle units for your fleet and an online system for managing the fleet from your office. If you are also considering in-vehicle navigation, please discuss with us first so we can get you set up with a compatible system.

Do I have to be a “techie” to work with GPS fleet management systems?

No way! If you have a working knowledge of online tools (such as mapping) and are familiar with typical office spreadsheet and reporting tools, you will be able to use the FleetBoss system with some initial training and support in the implementation and set up from our trained technical staff. And you will always have personal service and support from us as long as you are using the services and monitoring your vehicles through FleetBoss.

Are maps included in the GPS fleet system?

Absolutely! FleetBoss and our technology partners use industry-standard maps that are continually updated and able to keep track of historical and real time activity where ever your vehicles operate. If you have vehicles operating in multiple counties or even states, FleetBoss provides mapping from the 50,000 foot level all the way down to the street level.

How accurate is the GPS location information?

The technical answer is that GPS “fixes” are accurate to within 16 feet (5 meters) based on the triangulation of multiple satellite signals, with a minimum of three satellites needed within line of sight to effectively locate the vehicle. Typically, GPS will provide location data that is accurate within one or two car-lengths of the vehicle’s location, and updated frequently as the vehicle moves.

How will I know that my vehicles are where they are supposed to be?

With GPS fleet management systems installed in your vehicles, you will be able to log in to your fleet management “dashboard” and view your vehicles on a map and review historical data such as routes traveled, start and stop points, even customer sites that can be tagged in your system. You can set up “geofences” to establish zones where vehicles should or should not be, and set up rules for days and times when your vehicles are supposed to be on the road. Exceptions and violations will be logged in your reporting system, and you can set the system up to alert you (with a text message or email) when a vehicle is operated outside of boundaries or rules.

What are the key considerations before buying a GPS fleet management system?

The first thing to consider is how much money you are spending right now on wasted fuel, unnecessary overtime, excessive maintenance and lost opportunities because you don’t have the tools you need to manage your fleet more effectively. FleetBoss customers report savings and improvements within the first 30 days based on improved productivity, reduced fuel usage, reductions in overtime and other payroll costs, and increased capacity for service calls and billable jobs.

Be sure that you are working with a GPS fleet management solutions provider with solid experience, flexible solutions tailored to your needs, dedicated service and support, industry-leading training programs and high value service programs. A company like FleetBoss: over 12 years leading the industry, multiple platforms and configurations to meet your business requirements, personal service that is just a call or an email away, FleetBoss University to help you get the most out of your investment, and the best value for your fleet management needs.

What options do I have for buying or leasing a GPS fleet management system?

There are a number of options, and a wide array of GPS fleet management solutions available; best bet is to give FleetBoss a call at (877) 265-9559 so we can go over your goals and structure a plan that is right for you.

How do I get started?

Let’s make things easy … give FleetBoss a call at (877) 265-9559 and let us know your goals and what problems we can help you to solve. The sooner you get started, the faster you can have GPS working for you, saving you money and improving your bottom line!

Going Beyond GPS!